Grand Universe Lucca, Autograph Collection

Description

Location

This hotel is one of the historical features of 19th century Lucca. It enjoys a central setting and faces the theatre and the splendid Palazzo Ducale. It lies in the immediate vicinity of shops, bars, restaurants, museums, monuments and the railway station and guests will find the beach a 30-minute drive away at Viareggio. Florence Airport is around 60 km away.

Facilities

The hotel was built in 1500. 56 non-smoking rooms are located on 4 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access in public areas (for a fee) allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service (for a fee), a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. A direct dial telephone, a TV and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms can be booked.

Sports/Entertainment

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including canoeing, a gym, callisthenics, a spa and hiking. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 124971

Meals

Various dining options are available, including a non-smoking restaurant, a breakfast room and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Features

Restaurant Room Service Snack Bar Wi-Fi Bar Elevator Safe Non-Smoking Rooms Concierge Fitness Facility Smoke Alarm Disabled Facilities Non-Smoking Area Luggage Room Internet BabySitting ($) Daily Cleaning Ironing Service ($) Terrace Fax / Photocopying ($) Heating Nordic Walking Express Check-In / Check-Out Wheelchair Accessible Hiking ($) Cycling Dry Cleaning ($) Canoeing ($) Special Diet Menu (on Request) Toilet with Grab Rails Wi-Fi in all Areas Breakfast in the Room Kid Meals ($) Bike Tours Walking Tours All plates, cutlery, glasses and other tableware are sanitized CCTV in Common Areas CCTV Outside Property Cashless payment available Contactless check-In / check-out Fire Extinguishers First Aid Kit Available Food can be delivered to guest accommodation Fruits Guest accommodation is disinfected between stays Ability to opt-out of accommodation cleaning service Hand sanitizer in guest accommodation and key areas Invoices Key Card Access Linens, towels and laundry is washed in accordance with local authority guidelines On-Site Coffee House Physical distancing in dining areas Physical distancing rules Process in place to check health of guests Property is cleaned by professional cleaning companies Screens or physical barriers placed between staff and guests in appropriate areas Security Alarm Shared stationery such as printed menus, magazines, pens, and paper are removed Staff follows all safety protocols as directed by local authorities Art Galleries (Temporary, $) Use of cleaning chemicals that are effective against Coronavirus Wine / Champagne ($) Access to Health Care Professionals Breakfast take away containers Delivered food is securely covered Face masks for guests available Thermometers for guests are provided by property Guest accommodation is sealed after cleaningView more